Cancellation Policy
In case of cancellation, the following charges will apply
~5 days to 5 days / 0%
4 days to the day before / 50% of the day
100% on the day of cancellation
(Please note that the rules differ depending on the accommodation reservation site.)
Can I bring my pet to stay?
Basically, pets are not allowed to stay overnight.
Please contact us for details.
Can I stay with my baby?
The rooms are available, but they are not designed to accommodate babies.
Please check our website for the availability of necessary facilities, etc. and contact us if you have any questions.
Please note that we are not able to provide any additional facilities.
If you want to change the number of people staying after making a reservation
Changes are possible.
Please feel free to contact us to check the status of your reservation and we will get back to you.
Payment
All payments are made by credit card in advance.
We do not accept cash transactions.
Please contact us if you are unable to pay by credit card.
How do I make a reservation?
You can make reservations from the Reservations and Rates page. Our rates are lower than those of travel reservation sites, so please make your reservations here. Please feel free to contact us before making a reservation for a private room or a private house...
I cannot send the bookkeeping form.
I cannot send the bookkeeping form.
The data of your ID card may be too large. Please make the image file data smaller and attach it.
No hot water.
No hot water.
The remote control for the water heater in the first floor living room or bathroom may not be turned on. Please press the “Operation” button and confirm that the green light comes on.
What is the check-out time?
What is the check-out time?
Check-out - 10:00 a.m.
There is no procedure for check-out.
Early morning is also available.
Please inquire for late check-out requests.
Bicycle Rental
Bicycle Rental
Please fill in your name on the roster and make payment.
One folding bicycle is at the entrance.
Please return it to its original place after use.
Please be sure to lock your bicycle when you go out and be careful of theft.
In case of loss, we will charge you 50,000 yen for the loss.
Is there wi-fi?
Is there wi-fi?
There is a Please feel free to connect and use it.
The password is posted in the facility.
About Parking Lot
About Parking Lot
Five parking spaces are available on the premises. In the unlikely event that you park outside of the designated parking areas, you may be subject to penalties. The facility will not be responsible for any damage.
About Windows
About Windows
Windows should be closed when opened.
Free equipment in the facility
Free equipment in the facility
Please feel free to use appliances, furniture, etc.
Please note that some options are available for a fee.
Please return them to their original positions after use.
About rental towels
About rental towels
Two types, large and small, are located in the hallway in front of the washroom on the 1st floor.
Please make payment from the “Fees and Payments” page when you use them.
After use, please return them to the laundry basket in the washroom.
Be careful not to take them home by mistake.
Manners for Bathing
Manners for Bathing
When bathing, please set the tag at the entrance/exit to “Bathing” before entering the bath.
After bathing, please return the tag to “Vacant”.
When you have finished bathing, please drain the water and lightly clean the room for the next user.
Washroom Manners
Washroom Manners
Please refrain from using the washrooms on the 1st floor when the entrance tag is in the middle of bathing.
Please use the washrooms on the 2nd floor.
When you are finished using the washrooms, please clean them easily so that other guests can use them comfortably.
Can non-guests enter the guest rooms?
Can non-guests enter the guest rooms?
No one other than guests are allowed in the guest rooms.
About curfew
About curfew
There is no curfew after check-in time, but please be careful not to disturb other guests or neighbors when you go out or enter the room after 9:00 p.m., as the sound is unexpectedly loud at night.
About Noise
About Noise
Please do not make noise after 9:00 p.m. as it may disturb other guests and neighbors.
Eating and drinking in bed
Eating and drinking in bed
Eating and drinking are prohibited in the guest rooms and on the beds.
If you cause stains on the beds or tatami mats, you will be required to pay for the damage.
footwear
footwear
Please remove your shoes before entering the building.
If you are worried about losing your shoes, please use the lockers with locks.
When bringing footwear into the building, please be careful not to get the inside of the building dirty.
Guests staying for consecutive nights
Guests staying for consecutive nights
If your stay is less than one week or if you do not request it, we will not clean your room or make your bed.
If you are staying for more than one week, we will clean your room once every 7 days.
If you wish to have your room cleaned other than that, please let us know. (Charged at extra cost).
Can I wash it?
Can I wash it?
A household washing machine is permanently installed. No drying function. Only natural drying is available at the clothes-drying area.
If you wish to use the drying function, please use a nearby laundromat. Please refer to the Convenience Map.
If I stay for a long period of time, can I have the room cleaned in the middle of my stay?
If I stay for a long period of time, can I have the room cleaned in the middle of my stay?
Please contact us at least one day in advance to make arrangements.
*Additional cleaning fees may apply. Please confirm at the time of request.
How is the key handed over?
How is the key handed over?
Four days prior to your scheduled stay, we will send you a registration form by e-mail, which you will need to return.
A pass key for the entrance will be sent back to your registered e-mail address.
Submitting the form in advance will facilitate check-in on the day of your stay.
What time is your check-in time?
What time is your check-in time?
Check-in time 16:00~20:00
Please let us know in advance if you will be arriving outside of these hours.
Late night check-in is not permitted.
How do I check in?
How do I check in?
We will send you a check-in form by e-mail 4 days prior to your scheduled stay. Please return the form to us to complete your check-in in advance. We recommend that you complete the form in advance to ensure smooth check-in on the day of your stay.
The front door is not locked.
The front door is not locked.
Close the front door tightly and press the padlock🔐 symbol on the numeric keypad on the right side of the door.
What should I do if I lose my key?
What should I do if I lose my key?
If you happen to lose your key, please notify us immediately.
A damage fee of 10,000 yen will be charged.
I would like to do a guest house.
I would like to do a guest house.
We give lectures on how to open a business smoothly, run it smartly, and manage it simply.
Please consult with us first.
(*Internships are also available)
Are you recruiting staff?
Are you recruiting staff?
We are looking for staff.
Please contact us.
How do I rent a space?
How do I rent a space?
Please consult with us regarding the purpose of use, number of people, time of day, etc.
About Air Conditioners
About Air Conditioners
Please feel free to use the air conditioner in each room.
However, please be sure to turn off the air conditioner when you leave the room or check out.
Provision of meals
Provision of meals
No food or beverages will be provided, so please prepare your own.
Please feel free to use the condiments in the refrigerator.
Please use the convenient map on our website for nearby restaurants and other facilities.
About Smoking
About Smoking
Smoking is prohibited in the entire building.
Please do not smoke on the street as it is a nuisance to the neighborhood.
We ask that you smoke in your own car.
Can I throw away trash?
Can I throw away trash?
Garbage must be separated and placed in the garbage cans in the living room. See the sign for details.
Please do not bring in garbage from your home or car.
Disruptive behavior
Disruptive behavior
We reserve the right to refuse the use of our facilities and accommodations to any guest who is seen or suspected of disturbing other guests or residents in the neighborhood.
About lost items
About lost items
Lost and found items will be kept for up to one month.
Lost and found items can only be mailed with a freight collect slip.
A shipping fee of 3,000 yen will be charged in advance.
About taking out equipment
About taking out equipment
Please do not take any items from the Guest House.
If you are found to have taken items out of the guesthouse, you will be charged for the loss.
Bringing in Hazardous Materials
Bringing in Hazardous Materials
Do not bring hazardous materials or items prohibited by law into our facility.
About Valuables
About Valuables
Please keep your valuables in a locker with a key in the LDK on the first floor.
The guesthouse will not be responsible for any loss or theft of personal belongings during your stay.
Are there any precautions?
Are there any precautions?
Cigarettes, strange odors, and strong-smelling items are not allowed. After using the facility, please clean up after yourself within the limits of common sense. If you change the layout of the room, please be sure to return it to its original state before leaving the room. ...
Can I bring my own food and drink?
Can I bring my own food and drink?
You are free to bring your own prepared foods, take-out items, alcohol, soft drinks, etc.
However, please take all items brought in by customers with you.
What should I do if I break something in my room?
What should I do if I break something in my room?
Please contact us as soon as possible.
Reception hours: 10:00 - 21:00