Q＆A

The data of your ID card may be too large. Please make the image file data smaller and attach it.

The remote control for the water heater in the first floor living room or bathroom may not be turned on. Please press the “Operation” button and confirm that the green light comes on.

Check-out - 10:00 a.m. There is no procedure for check-out. Early morning is also available. Please inquire for late check-out requests.

Please fill in your name on the roster and make payment. One folding bicycle is at the entrance. Please return it to its original place after use. Please be sure to lock your bicycle when you go out and be careful of theft. In case of loss, we will charge you 50,000 yen for the loss.

There is a Please feel free to connect and use it. The password is posted in the facility.

Five parking spaces are available on the premises. In the unlikely event that you park outside of the designated parking areas, you may be subject to penalties. The facility will not be responsible for any damage.

Windows should be closed when opened.

Please feel free to use appliances, furniture, etc. Please note that some options are available for a fee. Please return them to their original positions after use.  

Two types, large and small, are located in the hallway in front of the washroom on the 1st floor. Please make payment from the “Fees and Payments” page when you use them. After use, please return them to the laundry basket in the washroom. Be careful not to take them home by mistake.

When bathing, please set the tag at the entrance/exit to “Bathing” before entering the bath. After bathing, please return the tag to “Vacant”. When you have finished bathing, please drain the water and lightly clean the room for the next user.

Please refrain from using the washrooms on the 1st floor when the entrance tag is in the middle of bathing. Please use the washrooms on the 2nd floor. When you are finished using the washrooms, please clean them easily so that other guests can use them comfortably.

No one other than guests are allowed in the guest rooms.

There is no curfew after check-in time, but please be careful not to disturb other guests or neighbors when you go out or enter the room after 9:00 p.m., as the sound is unexpectedly loud at night.

Please do not make noise after 9:00 p.m. as it may disturb other guests and neighbors.

Eating and drinking are prohibited in the guest rooms and on the beds. If you cause stains on the beds or tatami mats, you will be required to pay for the damage.

Please remove your shoes before entering the building. If you are worried about losing your shoes, please use the lockers with locks. When bringing footwear into the building, please be careful not to get the inside of the building dirty.

If your stay is less than one week or if you do not request it, we will not clean your room or make your bed. If you are staying for more than one week, we will clean your room once every 7 days. If you wish to have your room cleaned other than that, please let us know. (Charged at extra cost).

A household washing machine is permanently installed. No drying function. Only natural drying is available at the clothes-drying area. If you wish to use the drying function, please use a nearby laundromat. Please refer to the Convenience Map.

Please contact us at least one day in advance to make arrangements. *Additional cleaning fees may apply. Please confirm at the time of request.

Four days prior to your scheduled stay, we will send you a registration form by e-mail, which you will need to return. A pass key for the entrance will be sent back to your registered e-mail address. Submitting the form in advance will facilitate check-in on the day of your stay.

Check-in time 16:00~20:00 Please let us know in advance if you will be arriving outside of these hours. Late night check-in is not permitted.

We will send you a check-in form by e-mail 4 days prior to your scheduled stay. Please return the form to us to complete your check-in in advance. We recommend that you complete the form in advance to ensure smooth check-in on the day of your stay.