Is accommodation available for the Akagawa Fireworks Festival?
当ホームページでのみ、ご予約のお申し込みを承っています。
お申し込みはこちら
Cancellation Policy
キャンセルの場合は下記の料金が発生いたします。
～5日 / 0%
4日～前日 / 50%
当日100％
（宿泊予約サイトによってルールが異なりますのでご注意ください）
Can I bring my pet to stay?
基本、ペットの宿泊はご遠慮いただいています。
車中泊プランでしたらご利用いただけますのでお問い合わせください。
Can I stay with my baby?
ご宿泊頂けますが、赤ちゃんの宿泊を想定した設備とはなっておりません。
必要な設備等の有無は、ホームページをご確認いただき不明な点はお問い合わせください。
なお、不足の設備等のご用意はいたしかねます。
If you want to change the number of people staying after making a reservation
変更可能です。
予約状況を確認してお返事しますので、お気軽にご相談ください。
Payment
すべて事前のクレジット決済となっております。
現金でのお取引はお受けしておりません。
クレジット決済ができない方はお問い合わせください。
How do I make a reservation?
ご予約・料金ページからご予約いただけます。
旅行予約サイト各社からご予約頂くよりお安くなっておりますので、ぜひこちらからご予約下さい。
1棟貸切や個室でのご利用など、ご予約の前にお気軽にご連絡ください。
Can I check in after your check-in hours?
Yes, you can check in after our reception hours.
However, please note that if any problems arise, we will not be available to provide support outside our reception hours. Thank you for your understanding.
To make your check-in as smooth as possible, please complete the registration form in advance.
I cannot send the bookkeeping form.
The data of your ID card may be too large. Please make the image file data smaller and attach it.
No hot water.
The remote control for the water heater in the first floor living room or bathroom may not be turned on. Please press the “Operation” button and confirm that the green light comes on.
What is the check-out time?
Check-out - 10:00 a.m.
There is no procedure for check-out.
Early morning is also available.
Please inquire for late check-out requests.
Bicycle Rental
現在、期間限定で無料で貸し出し中。
大人用自転車2台と大人用小型自転車1台の計3台。
使い終わったらもとの場所にお戻し下さい。
お出かけの際は必ず鍵をかけ盗難にご注意下さい。
紛失の際は損金5万円頂戴...
Is there wi-fi?
There is a Please feel free to connect and use it.
The password is posted in the facility.
About Parking Lot
Five parking spaces are available on the premises. In the unlikely event that you park outside of the designated parking areas, you may be subject to penalties. The facility will not be responsible for any damage.
About Windows
Windows should be closed when opened.
Free equipment in the facility
Please feel free to use appliances, furniture, etc.
Please note that some options are available for a fee.
Please return them to their original positions after use.
About rental towels
1F洗面所前の廊下に大小2種類設置しております。
現在、レンタルタオル（小）は期間限定で無料でお使いいただけます。
レンタルタオル（大）のご利用の際は、「料金・支払」ページよりお支払いをお願いします。...
Manners for Bathing
When bathing, please set the tag at the entrance/exit to “Bathing” before entering the bath.
After bathing, please return the tag to “Vacant”.
When you have finished bathing, please drain the water and lightly clean the room for the next user.
Washroom Manners
Please refrain from using the washrooms on the 1st floor when the entrance tag is in the middle of bathing.
Please use the washrooms on the 2nd floor.
When you are finished using the washrooms, please clean them easily so that other guests can use them comfortably.
Can non-guests enter the guest rooms?
No one other than guests are allowed in the guest rooms.
About curfew
There is no curfew after check-in time, but please be careful not to disturb other guests or neighbors when you go out or enter the room after 9:00 p.m., as the sound is unexpectedly loud at night.
About Noise
Please do not make noise after 9:00 p.m. as it may disturb other guests and neighbors.
Eating and drinking in bed
Eating and drinking are prohibited in the guest rooms and on the beds.
If you cause stains on the beds or tatami mats, you will be required to pay for the damage.
footwear
Please remove your shoes before entering the building.
If you are worried about losing your shoes, please use the lockers with locks.
When bringing footwear into the building, please be careful not to get the inside of the building dirty.
Guests staying for consecutive nights
If your stay is less than one week or if you do not request it, we will not clean your room or make your bed.
If you are staying for more than one week, we will clean your room once every 7 days.
If you wish to have your room cleaned other than that, please let us know. (Charged at extra cost).
Can I wash it?
A household washing machine is permanently installed. No drying function. Only natural drying is available at the clothes-drying area.
If you wish to use the drying function, please use a nearby laundromat. Please refer to the Convenience Map.
If I stay for a long period of time, can I have the room cleaned in the middle of my stay?
Please contact us at least one day in advance to make arrangements.
*Additional cleaning fees may apply. Please confirm at the time of request.
How is the key handed over?
Four days prior to your scheduled stay, we will send you a registration form by e-mail, which you will need to return.
A pass key for the entrance will be sent back to your registered e-mail address.
Submitting the form in advance will facilitate check-in on the day of your stay.
What time is your check-in time?
Check-in time 16:00~20:00
Please let us know in advance if you will be arriving outside of these hours.
Late night check-in is not permitted.
How do I check in?
宿泊予定日の4日前に、メールにて記帳フォームをお送りしております。
記帳フォームにご返送いただきますと、事前チェックイン完了となります。
当日のチェックインをスムーズに行うためにも、事前の記帳フォーム...
アメニティは何がありますか？
♦️無料アメニティ
レンタルタオル（お持ち帰り厳禁）
歯ブラシ
リンスインシャンプー
ボディソープ
自転車
♦️有料アメニティ
レンタルバスタオル
洗濯機（乾燥機能なし）
Are bath towels provided?
バスタオルのご用意はございませんので、ご宿泊の際にご持参ください。
館内に設置しているタオルは、皆さまにお使いいただくための共用備品です。館外へのお持ち出しや、お持ち帰りはご遠慮ください。
Do the rooms have locks?
お部屋の施錠について：わたうさぎはドミトリー形式のゲストハウスのため、個別の部屋の鍵はお渡ししておりません（紛失防止の観点もございます）。ただし、滞在中はお部屋を室内側から施錠していただくことが可能です。また、共有リビングに貴重品用のロッカーもご用意しております。
Can I contact you by phone?
We apologize, but we are currently unable to assist by phone. For reservations and inquiries, please contact us via LINE, WhatsApp, or our email form.
The front door is not locked.
Close the front door tightly and press the padlock🔐 symbol on the numeric keypad on the right side of the door.
What should I do if I lose my key?
If you happen to lose your key, please notify us immediately.
A damage fee of 10,000 yen will be charged.
I would like to do a guest house.
We give lectures on how to open a business smoothly, run it smartly, and manage it simply.
Please consult with us first.
(*Internships are also available)
Are you recruiting staff?
We are looking for staff.
Please contact us.
How do I rent a space?
Please consult with us regarding the purpose of use, number of people, time of day, etc.
About Air Conditioners
Please feel free to use the air conditioner in each room.
However, please be sure to turn off the air conditioner when you leave the room or check out.
Provision of meals
No food or beverages will be provided, so please prepare your own.
Please feel free to use the condiments in the refrigerator.
Please use the convenient map on our website for nearby restaurants and other facilities.
About Smoking
Smoking is prohibited in the entire building.
Please do not smoke on the street as it is a nuisance to the neighborhood.
We ask that you smoke in your own car.
Can I throw away trash?
Garbage must be separated and placed in the garbage cans in the living room. See the sign for details.
Please do not bring in garbage from your home or car.
Disruptive behavior
We reserve the right to refuse the use of our facilities and accommodations to any guest who is seen or suspected of disturbing other guests or residents in the neighborhood.
About lost items
Lost and found items will be kept for up to one month.
Lost and found items can only be mailed with a freight collect slip.
A shipping fee of 3,000 yen will be charged in advance.
About taking out equipment
Please do not take any items from the Guest House.
If you are found to have taken items out of the guesthouse, you will be charged for the loss.
Bringing in Hazardous Materials
Do not bring hazardous materials or items prohibited by law into our facility.
About Valuables
Please keep your valuables in a locker with a key in the LDK on the first floor.
The guesthouse will not be responsible for any loss or theft of personal belongings during your stay.
Are there any precautions?
Cigarettes, foul odors, and strong-smelling items are prohibited.
After using the facility, please clean up after yourself within the limits of common sense.
If you have changed the layout of the room, please be sure to return it to its original state before leaving the room.
Can I bring my own food and drink?
You are free to bring your own prepared foods, take-out items, alcohol, soft drinks, etc.
However, please take all items brought in by customers with you.
What should I do if I break something in my room?
Please contact us as soon as possible.
Reception hours: 10:00 - 21:00
